Our Process for Halora

We collaborated closely with hotel operators to understand their pain points—from guest walk-ins to mid-stay service requests. Based on these insights, we built Halora to be plug-and-play, mobile-first, and deeply integrated with WhatsApp for smooth guest interactions.

Key Actions Taken

  • Contactless Check-In Flow: Guests can scan a QR code, upload their ID, and check in within minutes — no apps, no paperwork.

  • WhatsApp-Based Concierge: A conversational interface enables guests to request services, order food, and get support directly from WhatsApp.

  • Integrated Reservation Management: Hotels can handle direct bookings, guest profiles, and receipts from a lightweight dashboard.

  • Smart Upsells & Notifications: Built-in upsell modules help hotels offer upgrades or services with automated reminders via WhatsApp.

Key Features Introduced

  • Instant QR-based digital check-ins

  • WhatsApp concierge for guest services

  • Lightweight PMS for front desk teams

  • Automated upsell and feedback flows

Results and Impact

Halora has helped partner hotels cut check-in time and significantly reduced front-desk workload. WhatsApp-based guest engagement led to higher upsell conversions and improved overall guest satisfaction, turning first-time visitors into loyal customers.

Have a project idea in mind? Let’s chat about how we can bring it to life— virtually, from anywhere in the world!

Have a project idea in mind? Let’s chat about how we can bring it to life— virtually, from anywhere in the world!